Shipping policy

Shipping Policy

OVRSAID ships from Europe to customers in the EU and internationally.

Shipping rates

Current shipping charges are displayed at checkout before payment.

For eligible European Union destinations:

FREE EU SHIPPING ON EVERY ORDER

Worldwide shipping is available to supported destinations.

Processing times

Orders are processed before they are handed to the carrier.

Standard OVRSAID products and personalized MAKE YOUR OWN STATEMENT products may have different processing times because customized products are produced specifically for the customer.

Any delivery estimate shown at checkout is an estimate and may include both processing and carrier transit time.

Custom orders

MAKE YOUR OWN STATEMENT products are made specifically to the wording submitted with the order.

Because personalized products require individual production, they may require additional processing time before shipment.

We recommend checking your custom statement and selected size carefully before completing checkout.

Tracking

When tracking is available, we will send a shipping confirmation email containing the relevant tracking information after your order has been dispatched.

Carrier tracking may take some time to update after the shipping label is created.

Delivery estimates

Delivery times depend on:

destination;
shipping service;
carrier performance;
customs procedures;
peak periods and public holidays;
circumstances outside our reasonable control.

Delivery dates are estimates unless we expressly agree otherwise.

Incorrect or incomplete addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an address error, contact support@ovrsaid.com immediately.

We cannot guarantee that an address can be changed after an order has entered processing or been handed to the carrier.

Additional shipping costs resulting from an incorrect address, failed delivery, refusal of delivery or unclaimed shipment may be charged where permitted by applicable law and where the issue was not caused by OVRSAID or the carrier.

Customs, duties and import charges

Orders delivered outside the applicable customs territory may be subject to import duties, taxes or customs charges.

Unless checkout expressly states that such charges are included, they may be collected separately by the destination country or carrier and are the responsibility of the recipient.

Customs processing may also delay delivery.